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Two-Factor Authentication Features That Go Beyond Messaging

Multiple channels, consistent quality, and reduced errors provide the best authentication experience.

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2FA
  • Workday
  • Lazparking
  • Greyhound
  • Fareway
  • Indigo payments
  • Workday
 
 
 
Global 2FA You Can Trust
 
Plivo provides consistently high conversion rates for your 2FA SMS and voice calls in 190 countries.
 
 
 
Increase Conversion Rates Using Multiple Channels
Increase Conversion Rates Using Multiple Channels
Authenticate mobile numbers via SMS and fixed lines via voice calls. Fall back from SMS to voice calls after a specific time or in case of undelivered SMS messages.
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Consistent Quality Powered by an Adaptive Platform
Consistent Quality Powered by an Adaptive Platform
Powered by direct carrier connectivity, a global network of test nodes, and our Conversion Feedback API, each SMS and voice call is optimized for fast and reliable delivery.
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Reduce Errors With Phone Number Lookup
Reduce Errors With Phone Number Lookup
Determine phone number type, country, and carrier, and validate phone numbers up front to prevent errors from mistyped numbers and improve your customers’ experience.
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Maximize 2FA Delivery Success with Plivo’s SMS Best Practices

Maximize 2FA Delivery Success with Plivo’s SMS Best Practices

It’s surprisingly complicated to send SMS messages. Rules, regulations, and restrictions vary by country and carrier. Use this guide to help your business craft, format, and send great messages.

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background-image Maximize 2FA Delivery Success with Plivo’s SMS Best Practices
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Don’t Let Your 2FA Vendor Be a Single Point of Failure
 
Adding Plivo as a secondary 2FA provider ensures that your mission-critical SMS and voice communications reach their destinations
 
 
  • Uptime and Availability
    • Plivo’s platform supports more than a billion transactions every month while maintaining 99.99% API uptime.
    • Our infrastructure is globally distributed and uses a network of eight data centers around the world to power global communications.
  • Transparency Around Engagement
    • Plivo’s customer engagement teams offer access to dedicated solution engineers for fast, 1:1 guidance on complex integrations.
    • Dedicated in-house carrier teams keep abreast of laws and regulations for full transparency and faster issue resolution.
  • Lower Total Cost of Ownership
    • Plivo offers senders a direct route to end users, with a one-hop maximum, and without route dilution or blending. Users can make calls and send SMS messages to every country in the world, avoid delays, and avoid paying for repeated undelivered messages.
Fast & Reliable Global User Authentication
2FA Fraud Protection Features
 
Plivo 2FA reduces the risk of fraud, secures accounts, prevents takeovers, and protects high-value transactions.
 
 
Fraud Protection Features You Can Trust
  • Geo Permission Management
    • Control the list of destination countries to which SMS and voice calls can be made from your Plivo account.
    • Disable communication to high-risk countries where you don’t have users.
  • International Toll Fraud Protection
    • Manage connectivity to global high-risk premium numbers prone to international toll fraud attacks.
    • Maintain your own destination number blacklists on Plivo for greater control.
  • Pattern-Based Alerts
    • Trigger alerts from unusual SMS or voice activity on your Plivo account.
    • Trigger alerts when delivery rates drop significantly due to messaging to invalid or unallocated phone numbers.

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We can help with implementation guidance, volume pricing, and more.

 

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Best Practices for SMS and Voice-Based Two-Factor Authentication

 

Best Practices for SMS and Voice-Based Two-Factor Authentication

 

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