- We offer logical, familiar APIs that make it easy for developers to adapt code from existing platforms.
- Our comprehensive documentation including quickstart guides and concept overviews.
- Our responsive support team is here to help along the way, with premium support available.
- We provide a network that supports low latency for voice calls and high deliverability for SMS messages in virtually every country around the globe.
You’re in good company
Communication is key when it comes to keeping donors, supporters, staff, community, constituents, and volunteers in the loop — Plivo’s voice and SMS APIs can help.
Eligible charitable, educational, religious, or other nonprofits qualify for free credits and premium support to get started with Plivo. To apply, sign up for an account, then email sales@plivo.com with your Plivo Auth ID and details of your tax-exempt, federally registered status.
- Send alerts and notifications
Quickly and easily send text alerts at scale to notify communities in need. Voice notifications can support multiple language requirements in different markets.
- Fundraise and solicit volunteers
Harness the transactional power of SMS marketing to build an opt-in audience and facilitate donations, schedule volunteers, and build overall awareness of an issue.
- Improve organizational efficiency
Use IVR menus and call forwarding to provide basic information or direct callers to the right place, without having to waste staff and volunteer time and energy.
- Modernize your call center
SIP trunking allows you to connect voice calls over the internet to anyone with a phone, anywhere in the world, without costly infrastructure maintenance.
Plivo employs security best practices and policies to ensure that our network is secured physically and virtually, and that our customers’ data and payment information are kept private and secure.
Plivo customers can choose available 24-hour support via a separate custom support package, which comes with guided onboarding and a customer success manager to serve as their personal advocate to the company.